It is the new year! Have you come up with any resolutions for 2022? A good New Years Resolution for a small office would be that you would resolve that you won't be calling or live chatting or even e-mailing a software company for advice.

Hey, we already broke that resolution regarding our desk top publishing software. It would take all day Sunday and over half the day on Monday before we could actually reach a real person in their office (in another country) who could actually tell us what to do, still hopefully with enough time to actually be able to email this week's papers to the prin...